What's in My Cart?... 
In order to place an item in your shopping cart, click the add to cart button next to any item. If more than one item is needed, change the quantity in the quantity box. The item will be added to the cart and the cart will return to the original page. A total order amount can be found on the side of each page. Click the view cart button to go to the shopping cart page. On this page, the number of items ordered can be changed or deleted from the cart. The Continue Shopping link at the bottom of the view cart screen will return you to our main Catalog page. The Shopping Cart will  be with you for as long as you want to wander around our store.  -- your Shopping Cart will be there waiting for you when you're ready to Check Out!

Checking Out..... 
Simply click on the Check Out button at the bottom of the Shopping Cart screen. From there, the Information page will appear, where the name and shipping information and preferences can be entered. Please make sure all the information is correct. If the  email address is incorrect, the confirmation email will not be received. Please add any additional information in the block provided that will help with the fulfillment of the order. 

Email Order
 The next screen is the Check Total screen. You can verify the order amount, shipping  charges, and total order amount. If this is correct, press the Checkout Button.  This will take you to our Thank You screen. Your order has been received. If it is your first order, we will contact you for payment information.  If you are an established customer, payment will be made as per our prior agreement. You will  receive an automated e-mail confirmation of your order. If you don't receive an e-mail confirmation your e-mail address was incorrect. Please contact us with the correct address.
Never send any credit card information via ordinary e-mail.

Shipping Charges
Actual shipping may vary due to shipping location, shipping company, and special handling instructions received. FOB Shipping point is Huntington Beach, CA. Orders are normally shipped within 2-4 business days of your order being placed. Most orders are shipped via UPS, large orders with routing guides will be followed to the letter. We reserve the right to select other carriers to meet the specific needs of the order. Back orders will be shipped as soon as merchandise becomes available in our warehouse. If back orders are not accepted, please note in order. 

Use of Cookies
A "cookie" is a small file stored on your computer by a web site and gathers certain information about your activity on the site. We use cookies only to provide a mechanism that allows us to maintain your shopping cart. Our cookies do not store any personal or financial information about you. Most web browsers automatically accept cookies and allow you to disable the use of cookies. However, if you disable this feature, certain aspects of the Traditions Doll Collection  web site, such as the shopping cart, will not function properly. If you select the "Remember Me"  feature on our customer details page, we will also use a cookie to remember your customer information you gave us so you don't have to enter that information each time you visit our site.

Privacy Statement 
We have created this privacy policy in order to demonstrate our firm commitment to Internet privacy.  We use the information collected to process orders and to provide you a personalized shopping experience.  We respect your privacy and we never provide any  personal information to any companies or services outside of Backbone Pet Supply.